Forms

Used for a refund of an unauthorized ACH withdrawal from your account. Refund form must be submitted to First Californian within 60 days of a disabled transaction to obtain a refund.

Email First Californian at visa@amucu.org to request maintenance to your VISA® Credit Card: Unblock, update address or perform a research request. Please reference only your Name and Callback phone number. Do not include any credit card, debit card or account numbers.

Stop payment on a single check or a range of lost or stolen checks. There is a $25.00 nonrefundable fee.

Release a stop payment on a single check or range of checks. Form must be Notarized!

If you want to reorder checks from Libery-Harland, please call 877.922.8663. First Californian is dedicated to saving you money. We have contracted through Deluxe to save money on your checks. Check out the new styles and great prices available to you.

**If you are unsure which form to fill out, please contact the First Californian VISA® Department at 1.877.992.8663 or visa@amucu.org. If the wrong form is filled out, it could delay the processing of your dispute.**  To dispute a Debit/Credit Card transaction, the transaction date must be within 60 days of the statement mail date.

Transaction(s) that were not authorized by the member, including internet transactions, MUST be signed by the member. Note: Some requests may require you to file a police case, cooperate with investigators and prosecute in the event of a card theft.

Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.

Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.

Per VISA® Regulations, the member must try to resolve the transaction(s) with the merchant.